Privacy Policy

KINSŌ (“KINSŌ”, “we”, “us”, “our”) respects your right to privacy and is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, store, use, share, and protect your personal information when you visit our website, contact us, or purchase our products.

This is our kinso privacy policy, which outlines how we handle your data responsibly.

By using our website or interacting with us, you agree to this Privacy Policy.

 

Our kinso privacy policy is designed to inform you about our practices.

Personal Information We Collect

We may collect information including:
• Name, email, phone number, postal address
• Billing, shipping, and order details
• Payment method indicators (processed via secure third-party gateways)
• Website behaviour, IP address, device type, and analytics data
• Marketing interaction data (email, SMS, ads, forms, surveys)

We do not store full payment card numbers.

 

How We Collect Information

We collect personal information:
• During checkout or account creation
• When subscribing to newsletters or SMS updates
• When contacting customer support
• When submitting reviews, UGC, or warranty enquiries
• Through browser cookies, tracking tools, analytics, and advertising pixels

Where practicable, we collect information directly from you.

For more details, please refer to our kinso privacy policy.

 

Why We Collect Information

We use personal data to:
• Process and deliver orders
• Provide customer support and notify you of updates
• Improve product quality and site functionality
• Request feedback and publish reviews
• Personalise marketing, product recommendations, and offers
• Comply with legal and regulatory obligations
• Prevent fraud, security threats, or misuse

The kinso privacy policy is essential for understanding how we use your data.

 

Cookies, Tracking, Technology & Advertising

We use cookies and analytics platforms such as:
• Google Analytics
• Meta Pixel / Facebook
• TikTok Pixel
• Shopify Analytics
• Klaviyo & email tracking

These tools help personalise content, measure performance, and optimise advertising. You may disable cookies in browser settings, although some site features may not function properly.

To learn more, check out our kinso privacy policy.

 

Disclosure of Information

We may share your personal information with trusted service providers including:
• Shopify, payment gateways, and fulfilment partners
• Email, SMS, and marketing platforms
• IT security + data storage providers
• Professional advisors (legal, tax, compliance) if required
• Regulatory or law enforcement agencies where legally required

For inquiries about your data, refer to our kinso privacy policy.

We do not sell personal data.

 

International Data Transfer

Some third-party partners store or process data outside Australia. By using our services, you consent to secure international data transfer under relevant legal protections.

Our kinso privacy policy ensures transparency in data handling.

 

Data Security

We implement encryption, secure access controls, and platform-level protection. While we take reasonable measures, no online system guarantees 100% security.

According to the kinso privacy policy, we prioritize your security.

 

Access, Correction, Deletion & Output

You may request to:
• Access your personal information
• Update or correct details
• Request deletion where legally permitted
• Opt-out of marketing via unsubscribe links

Contact details are below.

 

Retention

We retain personal information only for as long as reasonably required for business or legal purposes, after which it is securely deleted or anonymised.

The kinso privacy policy outlines data retention practices.

 

Changes to This Policy

We may update this policy from time to time. Updates will be published on this page with a revised date.

For the latest updates, refer to our kinso privacy policy.

 

Contact Us

For privacy queries, data requests, or complaints, contact:

Thank you for reviewing our kinso privacy policy.

KINSŌ
Email: hello@kinsocare.com
Website: www.kinsocare.com